Rachel, who owns a small restaurant in Nairobi, was once an optimistic entrepreneur dedicated to providing her customers with high-quality meals.
Her venture into the online food delivery market was successful, with the business flourishing and orders flooding in. However, one problem consistently undermined her achievements: unreliable delivery riders.
Riders would show up late or not at all. Some would damage or misplace the food orders, while others simply vanished after a few days. This constant turnover hurt her brand, frustrated customers, and drained resources. Despite offering higher pay, nothing seemed to work.
Desperation set in. Was there a way to finally find a solution that would guarantee reliability and consistency?
That’s when she stumbled upon eWAKA Mobility Limited.
eWAKA’s Electric Bikes and Fleet Management Solutions.
eWAKA Mobility is a leader in e-mobility, addressing this challenge with its advanced fleet management solutions centered on training programs, trusted delivery professionals, and a focus on eco-friendly transport options.
Businesses can now access reliable, well-trained delivery riders under the eWAKA fleet.
We invest time and resources to ensure our riders are well-equipped and street-ready to deliver goods safely, cleanly, and on time. From safety practices to platform expertise and excellent customer service, we’ve got your business covered.
Our training programs go beyond the basics. During onboarding, our riders must pass a thorough documentation screening process to ensure no prior criminal activities. In addition, every rider must adhere to a code of conduct and grooming standards, setting a new standard for excellence.
We don't stop there!
eWAKA provides electric bicycles and motorbikes that have proven essential in helping businesses address these pain points by offering the perfect balance of practicality, affordability, and sustainability.
The Shujaa 2.0 cargo electric bicycle provides affordable excellence with a long range of up to 100km on a single charge. It is also uniquely designed to carry heavy loads of up to 200kg (including the rider) and endure the African terrains.
Whether it's hot meals, fresh produce, or essential goods, Shujaa 2.0 ensures your delivery operations run like clockwork.
The Jasiri electric motorbike offers a speed of up to 92km/hr and strength for high-demand routes for maximum efficiency. Unlike petrol motorbikes, you do not have to worry about fluctuating fuel prices or high maintenance costs.
Whatever you need, big or small, the Jasiri e-boda is your delivery partner, ensuring goods move swiftly, safely, and sustainably.
All eWAKA bikes are also equipped with advanced tracking technology, which gives businesses visibility on their goods 24/7. Business owners like Rachel can monitor their deliveries in real-time, from pickup to their desired location, ensuring quick responses to delays and customer satisfaction.
We also empower our riders to own electric bikes through a rent-to-own partnership approach. This way, they can earn more, save more, and deliver confidently, reducing the financial burden on riders and making job satisfaction a core part of their experience.
With a dedicated bike and honest rider(s) just for you, business owners like Rachel can now enjoy peace of mind and ample time to focus on growing their businesses.
Growth, Efficiency, and New Customer Segments.
Since implementing these strategies, businesses using eWAKA’s solutions have reported notable improvements such as:
Operational Efficiency: Fewer missed or late deliveries have improved service consistency, increasing customer satisfaction.
Revenue and Customer Growth: Expanding delivery capabilities with reliable electric bikes has opened doors to new customer segments, helping businesses tap into eco-conscious consumers, enhance their brand reputation, and ultimately increase revenue.
Moreover, eWAKA solutions have created new job opportunities in Kenya and Rwanda, fueling economic growth and improving the environment.
As of 2025, eWAKA has employed over 800 riders in Kenya and Rwanda, holding the promise of creating decent job opportunities for the nation's youth.
eWAKA’s fleet management solutions represent a future-forward approach, transforming everyday rides into reliable, sustainable income-generating opportunities.
Conclusion
For business owners looking to explore the future of mobility in Africa, eWAKA offers affordable fleet management solutions and reliable electric bikes that allow effortless last-mile deliveries while contributing to an eco-friendly future.
With low operating costs and high efficiency, eWAKA electric bikes stand out for businesses in Kenya and Rwanda, striving to meet the demands of a growing e-commerce wave without harming the environment.
Whether you need food delivery, parcel services, or commuter transport, the eWAKA community of reliable riders is here to help.
Book your free consultation now and take your business to the next level with seamless deliveries. Your business deserves the best.
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